Holiday Inn Express Bilbao Airport, An Ihg Hotel Derio, Derio

My stay at the hotel was comfortable and convenient. The room was as advertised on the hotel website, well-proportioned with a full bathroom and a deep tub, providing all the essentials for a one-night stay. It was nice and comfortable, offering a clean environment, a cozy bed, and a calm atmosphere. The shuttle service to the airport starting from 5:15 in the morning was very efficient, although the room itself was quite small.

The hotel offers a great room experience with a convenient mini bus service to and from the airport. The necessity of keeping the window open at night due to heat and the air conditioning system being turned off for winter were slight inconveniences. Despite these, the hotel was not fully ready upon arrival.

My stay at the hotel was a mix of good and not-so-good experiences. The room, though modern and well-equipped with all necessary comforts, had a strong smell of smoke, which was not ideal, especially because I was with children. On the positive side, the room size was just as advertised on the hotel website, spacious and with a full bathroom that even included a deep tub. The complimentary breakfast was satisfying, and the free shuttle service provided added convenience to my stay.

The hotel offers clean, warm, and spacious rooms with tea and coffee making facilities, though lacking an ironing board and breakfast service. The service was a mix, with a missed early morning taxi arrangement and subpar morning staff assistance. The convenient location, just 5 minutes from the airport with excellent shuttle services, makes it ideal for short stays connected to flights. The dining options, while regular, offer a variety of items but leave room for improvement. The facilities are decent, catering to basic needs.

I had a mixed experience at this hotel. The rooms were cosy and very comfortable, but some areas needed renovation like the worn carpets and scruffy bathrooms. The service was helpful and friendly overall, although there were minor hiccups. The location was convenient for the airport with an excellent shuttle service, but there were some drawbacks with the dining options. Overall, a decent stay with some room for improvement.

My stay at the hotel was quite pleasant overall. The rooms, though a little dated, were clean, tidy, and well presented, suitable for a family with two small kids and parents. The comfort of the room, cleanliness, comfortable bed, calm atmosphere, and the excellent shuttle service to the airport starting from 5:15 in the morning were definitely highlights. However, the service failed to schedule an early morning taxi as requested, and the morning staff person was not pleasant or apologetic for the error.